WhatsApp will try again to convince you to accept the new privacy policy

This time WhatsApp will add a banner to its application to explain that the new privacy policy will not affect private chats with friends and family.

4 min read

This article has been translated from our English edition.

WhatsApp will try again to convince you to accept the new privacy policy
WhatsApp will try again to convince you to accept the new privacy policy

Original note on PCMag

WhatsApp is preparing to convince users to accept the updated privacy policy after the first attempt left people scared.

The app from Facebook adds a banner Whatsapp Over the next two weeks, it will be highlighted that WhatsApp’s end-to-end encryption will remain in place for your chats with friends and family. According to Will Cathcart, director of WhatsApp, the privacy of your personal conversations will therefore not change at all.

“The first and most important thing is that WhatsApp can not read your personal messages and we can not listen to your personal calls,” he said in a video on Thursday.

The app’s recent attempt to convince users to agree to an updated privacy policy failed terribly. The wording used by WhatsApp to submit the changes meant that users had no choice but to share their details with the Facebook parent company or to close their account.

Facebook’s track record in handling people’s personal information did not help on this matter. As a result, some users flocked to competing messaging apps like Signal and Telegram. So serious was the controversy that WhatsApp held back by adopting the Privacy Policy, which was originally scheduled to go into effect on February 8th.

This time, WhatsApp will try to better explain why the privacy policy means it will not change users’ personal chats. However, this policy allows Facebook to manage the chats you have with a business on WhatsApp. The social network is hoping to monetize this access by helping companies process their chats with customers and possibly get promotional information from them.

This probably creates a gap in the end-to-end encryption of the system. WhatsApp notes, however, that your conversations with a company like a retailer or an airline aren’t exactly private anyway. “Regardless of whether you contact a company by phone, email, or WhatsApp, they can see what you say and use that information for their own marketing purposes, including advertising on Facebook,” the company explains in an updated privacy policy question.

At the same time, users can specify that they never want to communicate with a company in the application. “You are in control. It’s up to you to share your number with a company or not and you can always block a company,” adds the FAQ section.

However, the controversy centers around the lack of trust in Facebook and possibly tech companies in general. Hence, WhatsApp guarantees may not be enough to convince some users.

WhatsApp has not specified a deadline by which users must accept the updated privacy policy. However, in a blog post on Thursday, the messaging app said, “At some point we’ll remind people to review and accept these updates to keep using WhatsApp.”

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