Do not let your reactions or feelings affect the decision making in your business.
The opinions expressed by employees are personal.
When it comes to dealing with toxic emotions and attacks of anger, few have more stories than Ken Lindner. As a media agent for personalities such as Matt Lauer of Today Show and Mario Lopez de Salvados for the bell , he has repeatedly witnessed exalted temperaments.
In fact, he wrote a book on the topic Your Killer Emotions , in which he offers advice on how to handle emotions and avoid making wrong decisions from them – key skills, both for startup founders and CEOs.
We share Linder's best tips to prevent these toxic emotions from flooding the work environment in your company:
1. Always have a goal in mind
Before reacting, ask yourself what you need to achieve with all the interaction you do. Having a mission, emotions are less likely to cloud your judgment.
2. Don't make decisions when you're angry
Never make an important business decision when you are overwhelmed by emotions. Get away, take a relaxing time out and think about what you should achieve. Then identify the steps you need to follow.
3. Think about the consequences before acting
If you do something improper, the consequences can be terrible. “When you think about how it could affect you (how it could harm your career, what impact it will have on your family, your lifestyle and your reputation), you could stop and not do it,” says Lindner. Therefore, focus on the positive consequences of things and make them drive you to make good decisions.
4. Delays scolding
Many times we choose to quickly fix things to feel better in the moment, like screaming, but reacting in this way is not the best in the long term. Stay disciplined and make an attack plan.
5. Communicate calmly and frequently
It is important that when there is a problem with someone you feel to solve it. Seeing the other person's attitude could help you dissipate your anger and allow you to engage in a more productive conversation with her. Also, when you, as a young entrepreneur, take the time to understand the point of your employee or colleague, they are more likely to respect you.
6. If it's you, change
If you continuously lose your mind or a particular behavior is generating bad results, you may need to modify your attitude or eliminate that behavior. Although it is easier said than done, you might have to admit that the problem is you and that you need to take certain steps to correct it.
7. Know your personality detonators
Usually, when people hear the word “detonator” they see it with a negative connotation. Although this may be true, these detonators can also have positive consequences. As Lindner says, these triggers “are things that drive you to make positive decisions.” Once you identify them, keep them in your head for when you face tense work environments.
8. If you are wrong, learn from your mistakes
” Failure is a gift,” says Lindner. “It teaches you what you should continue working on.” If you made a mistake or are acting improperly, you must acknowledge that you made a mistake and not become defensive.