If you order from Amazon, even with a Prime account, it can take four days instead of the normal delivery time of one to two days. The company is reportedly hiring 100,000 additional workers to address the increased demand.
4 min read
This story originally appeared on PCMag
Coronavirus may delay your Amazon Prime shipment for a few more days. The company warned that the surge in online shopping due to the current COVID-19 outbreak is depleting its delivery services.
“In the short term, this is having an impact on how we serve our customers,” the company said on its blog . “In particular, you will notice that we do not currently have some popular brands and items in stock, especially in the household staples categories. You will also notice that some of our delivery promises are longer than usual. ”
In fact, we place an order on Sunday using an Amazon Prime account, which will generally deliver purchases in a day or two. However, the service told us to expect our delivery on Thursday. In San Francisco, we are also trying to buy a bag of potato chips at Amazon Fresh , which can bring you groceries in two hours. But the service did not show us delivery times for the next three days.
The avalanche of online orders also caused a technical failure in Amazon's systems, causing delays in Prime Now, Amazon Fresh, and Whole Foods . The company's websites for the services now warn that “inventory and delivery may be temporarily unavailable due to increased demand.”
Via: United States
Despite the warnings, the company told PCMag that the services remain operational. “We have contacted customers, made concessions, and are working 24 hours to quickly resolve the issue,” added an Amazon spokesperson.
Delays come when the coronavirus outbreak has triggered the panic purchase, leaving many shelves empty of household items. On the Amazon website, numerous items from top brands offering hand sanitizer, sanitizing wipes, and masks, along with toilet paper, have been sold out.
However, Amazon says it is “working all day” to keep products in stock. On Monday, The Wall Street Journal reported that the e-commerce giant plans to hire 100,000 additional workers to tackle rising demand.
Additionally, the company has instituted more cleaning in Amazon warehouses. But it's unclear what Amazon will do if a warehouse reports a coronavirus case among its workers. We have asked Amazon and will update the story if we receive a response. Meanwhile, an online petition requires Amazon to close a store if a worker tests positive for the virus.
“It is dangerous and wrong that Amazon has not made it easier for people to stay home and not, they have told us (workers, customers, small business vendors, and neighbors) what to expect if Amazon workers or facilities are exposed to COVID- 19, “says Athena's petition, a coalition of groups that has been helping Amazon workers organize. If a shutdown occurs, all affected warehouse workers must be compensated, the request adds.
Medical experts say that the coronavirus is likely to survive on a contaminated surface for a few hours or three days, depending on environmental conditions. To stay safe, you can wash your hands after disposing of a product packaging.