Business

One user bought an iPhone SE from the Sears online store and got guava juice

The man filed the complaint through social networks.

3 min read


  • The man also mentioned that PROFECO asked for help.
  • The young man’s news sparked a number of complaints from others about Sears and other online stores.
One user bought an iPhone SE from the Sears online store and got guava juice
One user bought an iPhone SE from the Sears online store and got guava juice

It seems like a joke, but it’s an anecdote. A Twitter user reported Sears Mexico via this social network for delivery of a guava juice instead of one iPhone SE, Product that you have ordered through this company’s online shop.

Salvador Gómez warned his followers of his situation on September 7th. He also mentioned that Federal Attorney for Consumers (PROFECO) to which he asked for help.

For its part, Sears responded through the same social network that followed up any questions and situations it had. However, the young man’s news sparked a number of complaints from other people about the company and other online stores in question.

Today, September 8, the man used the social network again to announce that the company had contacted him to tell him they could send him the equipment or pick it up at the store. Finally he looked for her and already had her ready for delivery.

Has this happened to you in your online purchases?

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