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How to avoid a customer service nightmare

June 20, 2018
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As the travel industry wraps up one of the most difficult years since the invention of the wheel, it’s taken a visible toll on the people who work in travel.

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(MSNBC — 13 October, 2009)
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Airlines shouldn’t be too cheap when it comes to helping customers whose bags are lost.

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(MSNBC — 10 October, 2009)
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Police in Florida say a mother, father and 15-year-old son died after being electrocuted while putting up a ham radio antenna in their Palm Bay home.

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(MSNBC — 13 October, 2009)
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Police say a Wisconsin woman stripped in front of her children in an attempt to avoid arrest for shoplifting, then scuffled with officers and exposed herself through a squad car window.

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(MSNBC — 11 October, 2009)
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