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Google tops among search sites for customer satisfaction

June 11, 2018
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An annual University of Michigan survey drops Yahoo to the second spot. Google’s customer satisfaction improved 10.3 percent over last year. (CNET News.com — 19 August, 2008)
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Apple extended its lead over the rest of the PC industry on the University of Michigan’s American Customer Satisfaction Index, the fifth straight year it has led the scoring. (CNET News.com — 19 August, 2008)
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In July, U.S. searches rose 3 percent to 8 trillion over the last year, according to Nielsen. But Google’s searches in the U.S. increased faster at 16 percent. (CNET News.com — 20 August, 2008)
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Coming changes, will mean Google will judge each advertiser’s ad quality immediately rather than use a pre-calculated score. Also: adios minimum bids. (CNET News.com — 22 August, 2008)
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Under a still-not-final deal, Google would power a centralized search service on Verizon mobile devices and share resulting revenue, the Wall Street Journal reported. (CNET News.com — 22 August, 2008)
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Amid a hot market for ad technologies, the Palo Alto-based company aims to make display ads more measurable and effective. (CNET News.com — 22 August, 2008)
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