Business

From COVID-19 tests to home locksmiths are the new services Rappi will be offering

The application expanded its portfolio to include medical consultations and home care.

3 min read


  • Now users can have video consultations with GPs and even receive doctors right at home.
  • You can also request the dispatch of plumbers, locksmiths, glasses, and electricians to solve problems that can appear at home in less than two hours.
  • Some of these services are completely free for Rappi Prime membership users.
From COVID-19 tests to home locksmiths are the new services Rappi will be offering
From COVID-19 tests to home locksmiths are the new services Rappi will be offering

Now you can request the services of a doctor, a plumber or a locksmith at home through Rappi. The app has launched its new feature called Rappi Carewhere you can access video health counseling when needed or request assistance at home.

Users can make these visits in two hours or schedule them through the application.

Likewise, in cooperation with the Previta company, the COVID-19 tests are added at home, including the rapid antibody tests or the PCR to confirm the diagnosis of a viral infection.

According to the company, the tests will be done by health care professionals who will go to your home. They can be requested 14 hours in advance.

“At Rappi, we take great pride in continuing to provide high value-added products and services to all users in Mexico in a safe and efficient manner, especially during those complicated moments of a health emergency when we need to stay home,” he said in a statement by Alejandro Solís, CEO of Rappi México.

Health services include consulting GPs through video calls, chat, or receiving one of them at home for first aid. On the flip side, users can also request the posting of locksmiths, glaziers, plumbers, and electricians to resolve any issues that this new industry may cause in their home.

Photo: Rappi via Facebook

The company stated that Rappi Prime membership users will receive exclusive benefits such as unlimited teleconsultation, unlimited telechat with doctors, a home general practitioner at no cost per year, and two home services at no cost per year.

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