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Crypto mining giant Bitmain confirms problems with Antminer S17 units

May 6, 2020

Chinese mining company Bitmain has admitted to having problems with some Antminer S17 devices.

“”Antminer pays close attention to the problems of some 17 series productsmedia recently mentioned, ” A Bitmain spokesman told Cointelegraph on May 6th, adding:

“During this process, we started negotiating solutions with customers who encountered problems with the product. Antminer has always followed the concept of putting customers first. If a customer has a problem with the product, contact Antminer official customer service at any time. “

As Cointelegraph recently reported A mining company started a telegram group earlier this month after allegedly receiving a “bad batch” of Antminer S17 + devices. About 30% of the machines ordered were faulty or stopped working after one month. The group, which now has more than 160 members, contains several complaints of a similar nature.

Crypto mining giant Bitmain confirms problems with Antminer S17 unitsCrypto mining giant Bitmain confirms problems with Antminer S17 units

Samson Mow, chief strategy officer of the blockstream infrastructure company, previously expressed identical concerns. Mow tweeted last month that Bitmain customers had a 20-30% failure rate with Antminer’s S17 / T17 devices.

More Antminer units will be delivered soon

Given that Bitcoin’s halving is barely a week away, Bitmain has recently sold its first round of Antminer S19 domestic sales, although the units won’t ship until May 11th at the earliest.. The new product was developed in order to achieve increased mining production under posthalving conditions.

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