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Colombia is investigating possible increases in public service rates during the pandemic

June 1, 2020

The Colombian Prosecutor’s Office has launched a preliminary investigation into the superintendency of public house services, the drinking water and sanitation commission, and the energy and gas regulatory commission for alleged price increases in these services during the year, the COVID-19 pandemic.

This was announced by the public ministry through its Twitter account after recent complaints were lodged by citizens who, in addition to price and rate increases, also reported unjustified fees.

“This investigation arose (…) from complaints received about alleged unjustified fees for billing public services,” the prosecutor wrote in a statement.

Colombia is investigating possible increases in public service rates during the pandemicColombia is investigating possible increases in public service rates during the pandemic

In recent weeks, several complaints about this alleged increase in rates have been spread across social networks. The authorities have therefore announced that they will set up “controls” to “ensure that billing matches consumption” real citizens. “