According to a collective investigation, the company was hiding battery problems and making a profit from selling new phones to aggrieved consumers.
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According to Arizona Attorney General Mark Brnovich’s Facebook post, Apple is willing to pay $ 113 million to 34 states that claim the company is deliberately hiding battery issues in some older iPhones.
“Planned obsolescence” occurs when the manufacturer of a product designs it to have a useful life that eventually ends and forces the user to purchase a new version.
According to research by the states of Arizona, Indiana, and Arkansas, the battery issue is related to some models of iPhone suddenly turn off.
According to a report in ForbesThe researchers claim that instead of releasing this or replacing the required components, the company decided to hide this flaw from users and released a new software update in December 2016 that indicated a drop in the performance of the devices.
However, the manufacturer benefited economically from the sale of new mobile devices to all those users who were affected by the “planned obsolescence” of their devices.
That’s why, Manzana agreed to pay more than $ 5 million in compensation to the state of Arizona and to make this type of information available to users through the website, as well as the explanations about the updates and on the user interface of the iPhone consumer.
Previously, the company had long admitted that it slowed the operation of models like 6 and 7 by updating the operating system to compensate for the capacity of its batteries and prevent them from turning off or overcharging. However, there has been a lot of disagreement on the part of consumers who felt that Apple is slowing down old models and doing so affects their functionality and encourages new product purchases.