As a leader you must be able to distinguish between a worker who needs help and one who no longer has a place in your venture.
The opinions expressed by employees are personal.
One of your obligations as a business owner is to manage your employees and separate them from your company when necessary. Dismissing a collaborator is never pleasant, but it is necessary to have a business that grows.
Instead of letting bad employees stay to ruin your company, you should be vigilant about certain very clear signs that will help you distinguish between a worker who only needs help and another that no longer takes place as part of your team.
1. Not communicating / not attending
As a leader you must have empathy. If an employee lost his mom or dad in an accident, the last thing that will happen to him is to call his boss. However, if this happens more than once, you should be suspicious. After all, absenteeism costs you money and time because the rest of your team must take care of what is left unattended.
You must have a fault policy in your business so that your team knows how to handle last-minute absences. Communicate this protocol to all members of your business. Personally, I give a warning to employees who for the first time do not go to the office and do not call, but if it happens again, they leave. I know it sounds awful, but I have a business to run and I can't let a single person stop it.
2. They have low productivity
To be fair, there are times when everyone's productivity drops. Sometimes a project is too long and heavy, but that does not mean that employees are “laziness.” It simply shows that they have too much work.
But if there is a specific employee who constantly gives you jobs after their deadline, you have to pay attention to them. Other signs may include making many mistakes, always asking others for help or taking too much time. They can show that the person does not have the necessary skills for the position.
3. Look for problems
This individual can cause serious problems in your company if you don't pay attention. They are the ones who spread rumors, make the comrades fight, incite mutiny and speak ill of their bosses. If you have an employee who simply does not want to follow your business initiatives, complains about the projects and causes problems between the team, then it is best to let it go.
4. They don't know how to handle change
“Change is inevitable, especially for a growing company. Employees should be comfortable with transformations and encouraged to test their skills, ”says Matthew Bellows, CEO of.
This can be really difficult when you have a hardworking employee who loves the culture of the company. Unfortunately, he is no longer performing at a good level because he no longer adapts to the new forms of the company.
5. EVERYTHING questions you
As a leader, it is your obligation to prepare employees with initiative who dare to challenge the status quo. However, if there is an employee who puts you against EVERYTHING and is always arguing with your colleagues, bosses, with you, or worse, customers, then you risk it exploding in unpleasant ways. This type of behavior is not only scary, it also creates a bad work environment. To put it simply: that person has to leave before someone gets hurt.
6. Do not try to improve
Let's say you have a late employee or who is afraid to speak in public (which is valid). Instead of making an effort to arrive earlier or take classes to overcome her shyness, keep repeating the behavior. If you don't want to make an effort to improve, then you don't need it in your business.
7. It is a “occupy-place”
I get it. When you started your business you needed to hire as quickly as possible and bring friends, family, to the “cousin of a compadre”, and so on, to fill those places. If they have the skills you need, great, you have a good employee and you gave work to a loved one. But if they don't have them or lack what is necessary to take your business to the next level, then that person is only an “occupier”, someone who has a “meanwhile” job.
I know. Firing someone in this position is difficult because it has nothing to do with their work ethic or personality. Maybe you can relocate them or help them successfully disconnect so they can be placed elsewhere quickly.
8. Your customers complain about him
Did you know that 86% of consumers stop going to a business if they experience poor customer service? Even more alarming is the fact that each person who has a bad experience will tell between 9 and 15 others. In other words, you must keep your customers happy. If you have received complaints about an employee from your buyers then you must fire him. Who wants to do business with a company with rude or apathetic employees?