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7 skills to be an excellent communicator

May 29, 2020

When you learn to communicate, you can arouse respect, make people trust you, and solve problems more confidently.

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7 skills to be an excellent communicator7 skills to be an excellent communicator

Have you ever wondered if you are good? communicate something? If you know how to share a message and get information, or on the contrary, are you simply not being given it? The ability to communicate with your fellow human beings – be it your partners, subordinates, bosses, friends or enemies – is much more than a good quality: It is a prerequisite to make meaningful connections that, in a nutshell, form the basis of every business .

The ability to communicate helps you generate more respect, get people to trust you, solve problems more effectively, and make decisions quickly and safely.

In short: good communicators are one step ahead.

Here are some skills you need to develop to become a good communicator. Start in 3, 2, 1 …

Emotion management. Emotional intelligence – that is, the ability to deal with emotions instead of letting them dominate you – is a crucial point for being a good communicator. Imagine someone who is nervous or irritated by the slightest provocation: how could you start a conversation with that person?

Focus ability. Imagine the following scene: you are trying to speak to someone and that person who is listening to you while answering messages on his cell phone looks at his watch and thinks of his next meeting. Would you really feel heard if this happened? If you want to be a good communicator to speak or get information, forget to multitask and get all your attention to the point.

Learn to listen. This is closely related to the previous point. Too often people focus on what they say and want to be heard, but very rarely do they focus on listening. Think of an ordinary meeting: everyone wants to present their points and even speak. If you want to be a good communicator, you won’t be that person.

Avoid making judgments. If you really want to understand someone, you have to put the judgments aside. Be open and avoid judging people, especially if you don’t have the necessary elements to form an opinion. Only then can you make deep connections.

Give feedback. Note: Judging and giving feedback are two different things. The second is to listen to what someone else is saying to you, put yourself in their place, and let them know in some way that you are interested. You can ask questions to deepen the conversation, repeat some important points raised by the person you are talking to, or give advice if necessary.

Nonverbal communication. Body language is as important as verbal language. Your posture and gestures can express disagreement or nervousness, or vice versa, security and calm. Be consistent with what you say and what your body says: when listening to someone, avoid crossing your arms and keep eye contact with the other person as you speak.

Assertiveness. Assertiveness means expressing honestly what you feel and think, although you always respect others. To be assertive, it is important that you value others’ opinions as much as yours and that you learn to express them respectfully. Assertiveness also means learning to say “no” when necessary.

With information from helpguide.org